Walmart Health Provider Experience | Healthcare Corporate Video Production Louisville

This piece is the companion to the Walmart Health Customer Experience video — and it tells the same story from the other side of the exam room.

While the patient video captured what the Walmart Health model means for the people seeking care, this piece turned the camera on the physicians, nurses, and care staff working inside the clinics. How do providers experience practicing medicine in the Walmart Health environment? What does the patient volume allow them to do? What difference are they making?

We produced this video on location at Walmart Health clinic facilities using the same documentary-style approach as the patient piece — creating a calm, professional environment that allowed caregivers to speak candidly and authentically about their work. The visual approach balanced the clean, clinical aesthetic of the healthcare setting with an approachable, human warmth.

Together, the patient and provider videos form a complete, cohesive content package. Each piece stands alone, but together they tell the full Walmart Health story from every angle that matters.

About This Project
Client: Walmart Health
Type: Provider interview, corporate video, healthcare marketing
Location: Dallas, TX and Atlanta, GA
Services: Documentary-style production, interviews, on-location filming, editing

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Video Transcript:

Walmart's founded on saving people money so that they can live better, and healthy living is at the center of helping people live better. So at Walmart Health, our entire model is centered around caring for patients, providing quality care, improving access to care, and to really help them to live better. This right here is what was needed. I love it. Everything up under one roof, and when you leave here, you have no stress and no worries about anything else. Walmart Health is providing affordable, price transparent, quality healthcare to people in this community who never had options or hope before, and it's actually making a difference. I'm used to treating patients and used to helping people, but here we're doing it in a different kind of scope. So just the other day, Dr. Mehta brought a patient to me who was having issues with diabetes, didn't quite know how to check his blood glucose, didn't know how to really even start to eat healthy. We sat down and devised a healthy eating plan, and was able to walk the floors of the store with him and find the items that he needed to be healthy and to start that new revolution in healthcare for him. We were able to take him from beginning to end and show him truly what living better looks like and being healthy looks like.

It's kind of exciting that we're building something that's brand new. It's kind of exciting what else we can do to expand those needs of people. It's great hearing stories of what these people were before, and then outcomes that they've had afterwards since coming here. And so all of that is really exciting because you're starting to see things really truly breaking ground in the healthcare field and the landscape. Walmart's vision of being able to put more clinics in so many other places, I think is just one of the greatest things going on in healthcare in America today. First of all, it makes me feel better that I am actually doing something for the community. They have been just asking when we are having another Walmart Health in this county, all over the place. Every day we're hearing new stories about, "I heard about Walmart Health. I heard about how good you guys are." We're with the patient from start to finish to make sure that they have the proper care that they need, and that they're satisfied and happy when they walk out the door. I encounter many patients on a day-to-day basis that haven't had care in five or 10 years, sometimes longer. But again, we provide that continuation of care and that partnership with not only the people here in the health clinic, but the communities that we serve. Everyone loves us. We are one big family here at Walmart Health and love it, love it, love it. Nothing but open arms. Well, I'll be honest, it's the best job I've ever had. Patients are coming back, and we are actually seeing positive outcomes from this already within two months of being open. This is just the tip of the iceberg. There's so many stories every single day, and the impact that we're having on this community, and hopefully on future communities, can really make a difference in healthcare in America.